Intensive Business English Courses
(Advanced level)
Upcoming courses (summer 2026):
Speak to Build Rapport - start in June 2026
Victoria Road's online Business English courses are designed for busy professionals like you to help you communicate effectively in an international business environment.
All the courses are based on the communicative method of Cambridge CELTA, allowing you to communicate in a natural, professional, and confident way in a wide range of challenging contexts at work.
The courses are based on some of the leading Oxford & Cambridge coursebooks for international Business English students.
Find out more about the upcoming courses below.
Speak to Build Rapport
build strong and meaningful relationships with your colleagues
This intensive 15-hour course aims to equip you with the Advanced communication strategies to build meaningful connections at work. It is based on Functional Language, allowing you to 'function' effectively to build strong relationships with your colleagues: establish rapport, network, show understanding, respond to feedback, get your point across or raise a difficult point.
With a major focus on Speaking, Listening and Pronunciation, the course teaches you to sound confident, professional and fluent to create better work relationships.
Function 1 - Establishing Rapport & Networking
Communicative strategy: Greeting colleagues, recalling past events in common, paying a compliment, asking a follow-up question, showing knowledge about a person you have met.
OUTCOME: You will learn how to greet and network effectively in international events or conferences by asking the right questions, using natural intonation and showing genuine interest in another person to make a strong first impression.
Function 2 - Expressing personal views & Showing understanding
Communicative strategy: Expressing personal views, encouraging someone to express personal views, showing why you understand the problem, explaining why you understand, offering a practical solution.
OUTCOME: You will learn how to encourage your colleague to express their view, how to share your perspective in a confident way, show empathy and respond to your colleagues' problems and difficulties.
Function 3 - Getting your point across & Dealing with misunderstandings
Communicative strategy: Reformulating, clarifying what is meant, illustrating or offering to illustrate a point, summarizing, saying you haven't understood, responding to misunderstanding.
OUTCOME: You will learn how to make yourself understood if you were not clear, how to say clearly and politely that you haven't understood something and how to deal with a misunderstanding in a cooperative and effective way.
Function 4 - Responding to feedback & Using Vague Language
Communicative strategy: Responding to positive feedback, taking on board negative feedback, challenging negative feedback, softening your messaging, sounding less direct.
OUTCOME: You will learn to deal with feedback, both positive and negative, in a polite and professional way. You will learn how to soften your message, sound truly professional and keep your calm even when you feel like you are getting defensive.
Function 5 - Building rapport in writing
Communicative strategy: mirroring, establishing common ground, international writing etiquette
OUTCOME: You will learn how to build relationships through email communication, how to mirror the other person's cultural / professional style to build rapport and how to navigate intercultural issues in terms of formality / informality.
Review & Course Feedback
You will review the studied material in several speaking role-plays helping you revise the communication strategies you have learnt. You will get detailed individual feedback on your progress and set up a personalised Action Plan with the tutor helping you to sustain your progress after the course.
COURSE OUTCOME
By the end of the course, you will have started to communicate much more effectively in professional settings. With the sound knowledge of communication strategies, it would be easier for you to build more genuine and trustful relationships with the people you work with. With extensive work on your voice pitch and intonation, you will learn to sound more natural, expressive and fluent to make colleagues want to listen to you and what you have to say.
FREE BONUS
Get access to the Telegram community of Business English learners like you, enjoy weekly self-study material and practise English 24/7!
Would you like to learn more?
Study materials
You will learn with the material from the best modern Business English coursebooks from BBC, Pearson, Cambridge and Oxford University Press. Here are some of the examples of the coursebooks used in class.
Students enrolled in the course have FREE access to all the study materials.
Fees
Speak to Build Rapport (10-hour course)
320€ (small group)
380€ (one-to-one)
Payment method: one-time payment OR payment in 2 installments: 185€x2 for a one-to-one format and 160€x2 for a small group format.
Student Policy
To ensure a smooth and professional learning experience for both students and teacher, please take a moment to read the following policy carefully.
By booking lessons, you agree to the terms below.
1. Booking and Payments
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Starting from September 2025, lessons are booked in 10-hour packages.
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Each package can be paid in full or in two installments (50% upfront and 50% halfway through the package).
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Once we agree on the course, an invoice is issued and must be paid by the due date stated on the invoice.
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Payment confirms your booking and secures your lesson times in the schedule.
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Unpaid invoices or delayed payments may result in the loss of your reserved lesson slot.
2. Cancellations and Rescheduling
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A minimum of 24 hours’ notice is required to cancel or reschedule a lesson.
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Lessons cancelled with less than 24 hours’ notice are charged in full.
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Repeated short-notice cancellations may result in loss of a regular time slot.
3. Course Withdrawal
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If you wish to pause or end your course, a minimum of one month’s notice is required before the next billing cycle.
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Invoices that have already been issued are still payable.
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In exceptional circumstances (e.g., illness, family emergency), arrangements can be discussed on a case-by-case basis.
4. Attendance and Punctuality
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Please be ready to start at the scheduled time.
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Lessons will finish at the agreed time, even if you arrive late.
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If the teacher needs to cancel a class, it will be rescheduled or credited.
5. Lesson Credits and Deposits
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Any prepaid lessons or deposits can be kept as credit for up to 6 months.
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Credits are non-refundable but transferable to future lessons.
6. Communication
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Please communicate any changes or issues as early as possible.
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All communication should be respectful and professional — I strive to maintain a supportive and positive learning environment.
7. Teacher Commitments
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I’m committed to providing high-quality, personalized lessons tailored to your goals.
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I will always communicate clearly about scheduling, materials, and feedback.
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I am committed to maintaining the confidentiality of all communications and information shared during the lessons.
8. Agreement
By booking lessons, you confirm that you have read and agreed to these terms.